The list of device manuals are stored here for your convenience:

MR6500 Nighthawk M6 Pro (Canada Plan)
Inseego X Pro (M3000 / M3100)
FX3100
Spitz AX (GL-X3000)

We offer plans from all three major carriers with their respective coverage map:

Pink Plan
Pink Plan Coverage Map
Red Plan
Red Plan Coverage Map
Canada Plan
Canada Plan Coverage Map

Your plan starts on the date that the device is delivered, not the date that you signed up.

Yes! Our Canada Plan offers coverage in Canada and Mexico at no additional cost, for as long as you’d like! Customers in Canada looking for a long term solution for rural or RVing should take advantage of this plan. Coverage in Mexico is offered on both of our Blue Plan offerings, completely unlimited!

If you’re subscribed, you have a grace period to pay on your due date. In other words, PayPal or our website will “skip” the payment if there’s no payment profile or if there are insufficient funds. You’ll receive an email requesting to fund your payment source or change it.

Please ensure your payment profile is updated to avoid disconnections after the initial grace period. After the initial grace period, the service will be disconnected.

Speeds are dependent on the carrier, location, and setup. Typical speeds are generally 5G, LTE and LTE-Advance speeds and up, 20-500mbps.

although service is unthrottled, please keep in mind that cellular data speeds are variable due to your distance from the cell tower and other environmental variables.

The service stops working within 24 hours, most often times immediately. Only cancel the service once you’re truly ready. Reversing the cancellation can take 24 hours or more.

For customers signed up under our old website under PayPal, or you were given a link by us from PayPal to sign up, please follow this link on changing your payment method or canceling service. Please note, canceling your subscription will terminate your service. 

PayPal – What is an automatic payment and how do I cancel or update one?
For customers signed up under our current website, please log into your account by accessing this website:

EZ Mobile Data – Subscription Access

Use your email address to gain access, which will allow you to change or update your payment profile. If you’d like to suspend service temporarily, please email us at info@ezmobiledata.com to fulfill your request. If you would like to cancel, you may use the same link above. We would appreciate working with you to resolve any issues prior to cancelling.

When you cancel the subscription (or alternatively, write us expressing your need to cancel), we send the request to the respective carrier to cancel your service. On our end, when we pay for the service, we pay the entire month of service, even if we cancel your line.

We don’t get a prorated bill for the service. In other words, we pay the entire month of service for your line even if you only used a few days and request to cancel. Because we offer prepaid service, we unfortunately cannot offer a refund on the service after the initial 14 day period of you becoming a new customer.

If you were referred here from one of our affiliates, you were already granted a 14 day trial period from that specific affiliate. The 14 day risk-free trial is only given via this website if you sign up directly. In other words, if you signed up from one of our affiliates, and then chose to subscribe to our service and cancelled a few days after your PayPal subscription or the subscription from our website started, the service is not refundable. All service is prepaid and nonrefundable after the initial 14 day trial period, whether that’s from our website or an affiliate.

Our prepaid service works similar to the four large carriers, if you cancel prepaid service, you forfeit the remaining days of service (if any) and the service no longer works. We want you to have total control and convenience for our service, that’s why we simply ask you to cancel the PayPal subscription or your subscription within our website when you no longer need the service, but please don’t do so until you’re ready to actually cancel. We would appreciate a heads up if you write us explaining why you want to cancel, but it’s not necessary.

If you do not agree with the terms of this service, please let us know within 24 hours and we will cancel your subscription with full refund.

To resume service, please fill out the necessary information on our Contact page. Depending on your service, we may be able to resume your service with the current SIM card. In other instances, a new SIM card may be required.

Please reach out to us to verify whether we can resume using your old SIM card.

Depending on your device, it can simply be a few tweaks in your settings to fix. However, some gaming, security, and other applications require a static IP. We currently only offer a static IP under our Pink Plan, please email us at info@ezmobiledata.com to add this request if you want this added to your plan.

For our other plans, We are partnered with NordVPN, the largest VPN provider. A VPN will solve your NAT issue. What you’ll need to do is SIGN UP HERE and email them after signup to specifically convert your account to a dedicated (static) IP. Ensure that you’re connected to the VPN from your device / hotspot for the static IP to be in effect.